Need any help with the GameTanium service? Just click the button below between the hours of 9am - Midnight EST to get in touch with one of our Technical Support representatives. document.write(unescape('%3Cimg alt="Live chat by BoldChat" src="' + (('https:'…

These issues indicated below are typically caused by a Firewall program blocking communication between the PC app and our game servers.PC app freezes at 99%: An IOErrorEvent occurred while loading the XML File: Internet Offline Indicator: Please click the…

Please follow these directions to change your Screen Resolution if your Operating System is Windows Vista (please click HERE if you have Windows 7):1. Close the PC app by Right-Clicking the Icon in the bottom right corner of the screen (next to your clock)…

You click on a game and it brings up the Details screen, but you don't see the "Download & Play" button for the game. No need to worry though! All we have to do is adjust your Screen Resolution. Please follow the directions below if you have Windows XP:…

This article will detail the steps required to configure your McAfee Internet Security.1. Close the PC app by Right-Clicking the PC app icon in the bottom right corner of your screen (next to the clock) and choose Exit 2. Open the "McAfee Internet Security"…

This article will detail how to configure your Trend Micro Firewall.1. Please ensure that the PC app is closed (right-click the PC app icon in the bottom right corner of your screen--near the clock--and choose Exit) 2. Open the Trend Micro Internet Security…

This article will detail the steps to configure your Zone Alarm Firewall. 1. Open the Zone Alarm Firewall configuration by Double Clicking on the Zone Alarm icon in the bottom right corner of your screen (typically next to your clock) 2. Click on the "Program…

This article will detail the steps to configure your Norton 360 Firewall. 1. Double click on the Norton 360 icon next to your clock (typically in the bottom right corner of your screen) 2. Click "Settings" at the top of the Norton 360 window 3. Click "Firewall"…

This article will detail how to configure your Norton Internet Security Firewall. 1. Double click on the Norton Internet Security icon next to your clock (typically in the bottom right corner of your screen) 2. Click the "Settings" button at the top of the…

This article will detail the steps to configure your McAfee Security Center Firewall. 1. Double click on the McAfee Security Center icon next to the clock (typically in the right-hand corner of your screen) 2. Click on the "Internet & Network" Tab 3.…